If you have questions or concerns regarding this statement, you should first contact Tim Budge at (03) 9650 4511.
Collection of Information
In order to use the PIEN Inc website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to donations, membership payments, support and accounts, including email. Any information collected by PIEN Inc is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collected Information
Any details collected from PIEN Inc supporters is required in order to provide you with a high level of service. Correspondence is recorded in order to provide service references, and to assist in our staff development.
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Storage of Collected Information
If you have any questions about security on our Website, you can email us at firstname.lastname@example.org
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at email@example.com
Donations and Membership Payments
If you make a payment to us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes. If we have trouble processing a payment, we will use this information to contact you.
PIEN Inc uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a supporter wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at firstname.lastname@example.org
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
PIEN Inc may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose. PIEN Inc does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the PIEN Inc site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.pien.org.au
PIEN Inc Security Policy
Your complete credit card number cannot be viewed by PIEN Inc or any outside party. All transactions are performed under 128 Bit SSL Certificate.
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order.
If for any reason you are not completely satisfied with your donation or membership payment we will give you a thirty day money-back guarantee from the time you pay. Please email us at email@example.com within that time if you are not satisfied with your involvement with our organisation so that we can resolve any problems.